We would like to provide an update following our recent announcement regarding Olivia’s Trains.
Since our original statement, circumstances have changed, and Rails of Sheffield will no longer be taking over the Olivia’s Trains brand. Olivia’s Trains have decided not to proceed with the agreement, and as such, they will continue to operate independently.
However, we want to reassure our customers that very little has changed in our plans. We are still moving ahead with the launch of our own customisation services - Rails Bespoke, offering digital & sound fittings, high-quality weathering and other customisations for your locomotives and rolling stock.
Our new highly experienced customisation team is eager to begin. We are applying the finishing touches to our bespoke studio with state of the art technology, heavily investing in expert technicians and equipment. No expense has been spared making sure we have the best of the best.
The Rails Bespoke service is currently in development, and we look forward to sharing full details with you some time later this month.
We appreciate your patience and understanding as we finalise these exciting new services and can’t wait to bring you the best in model railway customisation — directly from the Rails of Sheffield team!
KEY POINTS ABOUT THIS NEWS:
🧑🧒🧒 The Rails Family is Expanding
We’re proud to share that the Rails family continues to grow with the addition of our Rails Bespoke team! This marks the next exciting chapter for us, strengthening our reputation as the UK’s No.1 leading model railway specialist and enhancing our service offering for all customers.
🎨 All New Bespoke Services at Rails
You asked, we listened - Although we currently offer digital fittings and weathering, it has long been our ambition to take these services to the next level! We're excited to announce that market-leading customisation and weathering services will soon be available directly through Rails of Sheffield.
👋🏻 Highly Skilled New Team Joins Rails
A team of highly experienced new team members will be joining Rails of Sheffield. You can be confident that you will receive a familiar personal touch and exceptional standards of craftsmanship. This takes the Rails family to over 70 members of the team - and growing!
🏆 Generations of Expertise
As we celebrate our 55th anniversary in 2025, our highly experienced new team allow us to bring you the best in bespoke model railway finishing. Their knowledge and passion for detail is second to none, and we are honoured to have such highly qualified specialists within the Rails family.
💻 Website Updates Coming Soon
Our website is currently being updated to include details of the new services, examples of custom work, and options for placing orders online. These features will begin to roll out during October. We thank you for your patience and look forward to sharing the new Rails Customisation hub with you soon.
Frequently Asked Questions
What has happened to Olivia’s Trains?
Since our original statement, circumstances have changed, and Rails of Sheffield will no longer be taking over the Olivia’s Trains brand. Olivia’s Trains have decided not to proceed with the agreement, and as such, they will continue to operate independently.
Will you offer high quality customisation work?
Yes. Because we are taking on experienced and skilled staff who are carrying out the work, customers can expect the same standard of craftsmanship, detail, and finish that retailers such as Olivia’s Trains are renowned for.
What services will be available at Rails?
In time, customisation services will be available at Rails - such as Digital & Sound fittings, weathering, renumbering, renaming, crew fitting and additional bespoke services.
How do I order customisation or weathering now?
All future orders will go through Rails of Sheffield. Soon, you will be able to browse a dedicated section on our website detailing our bespoke services. Stay tuned for more news on this imminently.
Where can I find updates on Rails Bespoke Services?
We’ll keep our website and social channels updated with the latest news, and details on how to place an order. More news will be shared very soon!