The Shop has reopened 30/04/2021

Our Store in now open.

Following the recent government announcement our physical shop reopened Monday 12th April 2021. Our customers are clearly enjoying being back in the shop!

The outside of the shop has been completely revamped as you can see on the pictures! Our Emporium shop has reopened which houses all of the latest and best releases in our beautiful display cabinets. Our main shop is currently undergoing refurbishment work so will remain shut for the time being.

Click and collect is still preferred, however no longer required to visit our shop. We request you collect orders no earlier than 2 hours after ordering to allow time for the order to be picked. There is a note to put the details of your collection on your order. All orders to be collected must be in stock at the time of purchase. Click and Collect orders can be placed via our website using the Collect In Store option. Products from our ebay store can also be collected. Please note: For security, payment for click and collect orders will be taken in the store at the point of collection, so please bring your chosen payment methods with you.

www.railsofsheffield.com

www.ebaystores.co.uk/Rails-Of-Sheffield

We continue to request customers adhere to COVID-19 restrictions. Masks must be worn in store and social distancing is still in place. Hand sanitiser is provided at the entrance of the store. Due to social distancing a limited number of customers will be allowed in the store at any one time. During busy periods, you may be asked to wait outside until space becomes available. We request that customers try to limit their visit to around 10 minutes a time, to allow others to visit. Also only 4 customers can be allowed in the store at once. We will endeavour to assist all customers as soon as possible. There is parking outside the front of the store during 9.30am-4pm Monday-Friday. Saturday there are no restrictions. Parking can fill up quickly, we recommend using side streets in this case. If travelling by public transport the number 24, 24A and 43 comes from Sheffield City Centre from the Bus Station, which is a 5 minute walk from the Train Station.

We are continuing to purchase second hand products and welcome collections of all sizes. Should an item need returning we will happily receive the return in store, however processing the return or replacement will be handled afterwards by our administrative team.

As always our website continues to run as normal and we will be dispatching orders without delays. Mail order and telesales continue to open 9.00am to 5.00pm Monday to Saturday. Opening procedures may change without notice.

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