Privacy Policy

Our commitment to you

Rails of Sheffield are committed to protecting your privacy. We will only use the information that we collect about you lawfully (keeping to the Data Protection Act 1998)

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

  • Your name
  • Your address
  • Your phone number
  • Your email address
  • Credit/Debit card details

We collect information about you to process your order and supply you with the best possible service.

We hold information about customers to help speed up the order process for advanced/future orders. The personal information which we hold will be held securely.

Tracking Devices or 'Cookies' on our Websites

As part of the new data protection laws we are required to let you know when we use any kind of tracking devices or 'cookies' on our website.

We do use tracking software on our website which simply allows us to see which form of online advertising is sending us the most customers, therefore allowing us to maximise any marketing budget we spend according to what it is delivering us. It also allows us to track the most popular areas of our website. It does not tell us any personal data about you other than what country you are based in. The software does use 'cookies' in order to recognise you when you come back to the site again so we can see how often you visit us. A 'cookie' is simply a piece of information that a website stores on your computer so that it can retain information about you or recognise you at a later time.

In addition, we use cookies to retain information during your visit in order to enhance your experience of our website. This information includes such things as the most recent search you used. All this information is automatically discarded when you close your web browser, and none of the information is linked to any of your personal details.

If you are still not sure

If you have any questions / comments about privacy, you should contact us.