Help

If you are experiencing problems using the web site or are looking for help regarding a product we sell, please review the sections below. If you continue to have problems or cannot find an answer then please contact us.

RSS Help

Not sure what RSS is but you have seen it on this site? Rails have a RSS begginers guide.

The Rails RSS guide is there to help you start out using RSS and how to get the most out of our RSS feeds.

Postage

Rails offers various postage options depending on the weight and destination of your order. This is to give you the fairest price for postage.

Try the Rails Forum

If you can't find the aswer to your question here you could try the Rails Forum.

Contact Us

If you cannot find the answer to your question, please contact us.

Privacy Policy

If you are concerned about your privacy, please read our Privacy Policy.

Looking for a page?

If you are looking for a particular area or page on this site you can either search using the search panel up on the left hand side or have a look at the site map

FAQ's

If I order items that are not in stock what will happen to my order?

Items ordered that are not in stock with be placed on back order and then dispatched once in stock.

If I pre order forthcoming release items will I be charged straight away?

No! Items pre ordered will not be charged until the item is in stock and ready to dispatch to you.

Clubs & Societies

Find and share your local Clubs & Societies.

Clubs & Societies

Forum

If you want to ask fellow modelers questions or just want to chat about everthing to do with modeling then take a look at the Rails Forum.

Visit the Rails Forum

Find a Wish List

Do you want to create your own wish list? All you have to do is register for a MyRails account. It's free and easy.

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You can now find what a friend or a loved one really wants without them even knowing. Search for someones Rails wish list!

Find a Wish List